Terms of Service

Last updated: 18 July 2026

These Terms of Service (“Terms”) govern your access to and use of the website, store and services (together, the “Service”) operated by Oscar Aldridge, trading as Salt Factory (“Salt Factory”, “we”, “us” or “our”). By accessing the Service, generating artwork, or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Who we are and how to contact us

The Service is operated by Oscar Aldridge, trading as Salt Factory (a registered Australian business name). You can contact us at hello@artpeople.studio for any questions about these Terms or your order.

2. About the Service

Salt Factory operates an online art store with two ways to obtain artwork:

(a) Generated artwork — you can use tools on the Service to generate digital images from text prompts or other inputs (“Generated Artwork”); and

(b) Catalogue artwork — you can browse and purchase artwork that we have created and made available for sale (“Catalogue Artwork”).

Either type of artwork can be ordered as a digital file and/or as a physical printed product (a “Print Product”). Print Products are manufactured and shipped on our behalf by a third-party print-on-demand fulfilment provider.

We may add, change, suspend or remove features of the Service at any time.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service or place an order. The Service currently operates with guest checkout — no account is required. You agree to provide accurate, current and complete information (including your delivery and contact details) when placing an order.

4. Generating artwork — your responsibilities

The artwork generation feature is powered by third-party artificial intelligence models. When you generate artwork, you agree that:

(a) you will not submit prompts or inputs designed to produce content that is unlawful, infringing, defamatory, obscene, hateful, harassing, sexually explicit, depicts or sexualises minors, promotes violence or self-harm, or that violates the rights (including intellectual property, privacy or publicity rights) of any person;

(b) you will not attempt to generate images of identifiable real individuals without their consent, or that imitate the distinctive style, name, trade marks or branding of another artist, person or business in a manner that could mislead or infringe their rights;

(c) you will not use the Service to generate or sell counterfeit goods or any content that infringes a third party’s copyright, trade mark or other intellectual property; and

(d) you are solely responsible for the prompts you submit and for your use of any artwork you generate.

We use automated and/or manual measures to detect and block prohibited content, and we may refuse to generate, refuse to print, remove, or cancel any order for artwork that we reasonably consider breaches these Terms or the policies of our upstream providers. We may do this without liability to you.

5. Acceptable use

In addition to clause 4, you must not:

(a) use the Service for any unlawful purpose or in breach of any applicable law or regulation;

(b) resell, redistribute or commercially exploit the Service itself (as opposed to artwork you have lawfully purchased) without our written consent;

(c) copy, scrape, reverse engineer, decompile, or attempt to extract the source code, architecture, models, prompts, or underlying logic of the Service, except to the extent this restriction is prohibited by law;

(d) introduce malicious code, attempt to gain unauthorised access to, probe, or interfere with the Service or its underlying systems, or circumvent any usage limits, rate limits or security measures; or

(e) use the Service in a way that could damage, disable, overburden or impair it.

6. Intellectual property in the Service

All rights, title and interest in and to the Service — including the website, its design and “look and feel”, the software, source code, architecture, orchestration logic, workflows, databases, text, and all Catalogue Artwork created by us, together with the Salt Factory name and logo — are owned by Salt Factory or our licensors and are protected by copyright, trade mark and other laws. Nothing in these Terms transfers any of those rights to you. We reserve all rights not expressly granted.

The Service incorporates and orchestrates third-party tools and models that are the property of their respective owners. Your use of the Service does not grant you any rights in those third-party tools.

7. Rights in artwork

7.1 Standard licence. When you purchase artwork (Catalogue Artwork or Generated Artwork, as a digital file or a Print Product), and conditional on full payment, you receive a perpetual, worldwide, non-exclusive, non-transferable licence to reproduce, reprint (at any size), display and use the artwork for your own purposes — including displaying it in your home or in your business premises. You may not resell, sub-license or redistribute the artwork itself as a standalone image, file or product (for example, selling prints, files or merchandise of the artwork), unless we expressly agree in writing. We retain all copyright and other intellectual property rights we hold in the artwork.

7.2 Non-exclusivity and the exclusivity add-on. The standard licence is not exclusive: unless you purchase the exclusivity add-on with your order, your Generated Artwork may be added to our public gallery and licensed to other customers, and other customers may buy and use the same image. If you purchase the exclusivity add-on, we will not add that artwork to our public gallery and will not knowingly license or sell the same image to anyone else. We cannot guarantee that independently generated images will not be similar to yours.

7.3 Generated Artwork — additional conditions. Your rights in Generated Artwork are subject to the following:

(a) the legal status of copyright in AI-generated images is unsettled and varies by country; we do not warrant that Generated Artwork is protectable by copyright or that you will own enforceable rights in it;

(b) your rights are subject to, and you must comply with, the acceptable-use and licensing terms of the upstream AI provider (see clause 9); and

7.4 Licence to us. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and process the prompts you submit and the artwork you generate or order, to the extent necessary to operate the Service, fulfil your order, and comply with law. We do not claim ownership of your prompts.

8. Orders, pricing and payment

8.1 All prices are listed in Australian dollars (AUD) and, unless stated otherwise, are inclusive of GST where applicable. Shipping costs and any import duties or taxes are additional and shown or described before you complete your order.

8.2 All orders are an offer by you to purchase. A contract is formed only when we confirm acceptance of your order (typically once payment is successfully processed). We may decline or cancel any order — including for suspected fraud, pricing errors, content that breaches these Terms, or unavailability — and will refund any amount already charged for a declined or cancelled order.

8.3 Payments are processed by our third-party payment processor, Stripe. By providing payment details you authorise us (via Stripe) to charge the total order amount, and you agree to Stripe’s applicable terms. We do not store your full card details.

8.4 Print Products are made to order (“print on demand”). Production begins promptly after your order is accepted.

9. Third-party tools and providers

The Service depends on third-party providers, including (without limitation) an AI image-generation model provider, a print-on-demand fulfilment provider, and a payment processor. Your use of the Service is also subject to the acceptable-use policies of those providers as they apply to end users. We may pass through, and you agree to comply with, restrictions those providers impose. We are not responsible for the acts, omissions, availability or policies of third-party providers, and their tools are provided to you on the providers’ terms.

10. Shipping, delivery and returns

10.1 We ship worldwide via our fulfilment provider. Delivery times are estimates only and are not guaranteed. Risk in a Print Product passes to you on delivery to the address you provide. You are responsible for providing an accurate delivery address and for any import duties, taxes or customs charges levied in the destination country.

10.2 Digital files. Because digital artwork files are delivered electronically and cannot be returned, all sales of digital files are final once the file has been made available to you, except where a refund is required by law.

10.3 Print Products. Print Products are custom-made to your order. We are not obliged to accept returns or provide refunds simply because you change your mind. However, if a Print Product arrives damaged, defective, or materially not as described, contact us at hello@artpeople.studio within 14 days of delivery with photos, and we will arrange a replacement or refund. This does not affect any rights you have under the Australian Consumer Law or other mandatory consumer-protection laws that apply to you (see clause 13).

10.4 Refunds are issued to your original payment method.

11. Consumer guarantees

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you may have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded. Where our goods or services come with guarantees that cannot be excluded, and where permitted, our liability for breach of such a guarantee is limited (at our option) to replacement, resupply, or refund.

12. Disclaimers

To the maximum extent permitted by law, and subject to clause 11, the Service and all artwork are provided “as is” and “as available”. We do not warrant that the Service will be uninterrupted, error-free or secure, that artwork generation will produce any particular result, or that Generated Artwork will be unique, accurate, or fit for any particular purpose. AI-generated outputs may contain errors, artefacts or unexpected content.

13. Limitation of liability

13.1 Subject to clause 11, to the maximum extent permitted by law we will not be liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, revenue, data, goodwill or anticipated savings, arising out of or in connection with the Service or these Terms.

13.2 Subject to clause 11, our total aggregate liability to you arising out of or in connection with the Service or any order, whether in contract, tort (including negligence) or otherwise, is limited to the amount you paid to us for the order or artwork giving rise to the claim in the three (3) months preceding the event giving rise to the liability.

14. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless Salt Factory from and against any claims, liabilities, losses, damages and reasonable costs (including legal fees) arising out of or in connection with: (a) your breach of these Terms; (b) the prompts you submit or your use of any artwork you generate or purchase; or (c) your infringement of any third party’s rights or any applicable law.

15. Suspension and termination

We may suspend or terminate your access to the Service (or any part of it) at any time, with or without notice, if you breach these Terms, if required to comply with law or an upstream provider’s requirements, or to protect the Service or other users. You may stop using the Service at any time. Clauses which by their nature should survive termination (including clauses 6, 7, 13, 14 and 17) will survive.

16. Changes to these Terms

We may update these Terms from time to time by posting the revised version on the Service with a new “Last updated” date. Material changes take effect when posted (or as otherwise notified). Your continued use of the Service after changes take effect constitutes acceptance.

17. Governing law and jurisdiction

These Terms are governed by the laws of Western Australia, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that jurisdiction and the courts entitled to hear appeals from them. If you are a consumer resident elsewhere, you may also have the benefit of mandatory consumer-protection laws of your country of residence.

18. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce a right is not a waiver of it. You may not assign these Terms without our consent; we may assign them as part of a sale or reorganisation of our business. These Terms (together with our Privacy Policy and Refunds & Returns Policy) are the entire agreement between you and us regarding the Service.